Using Social Media to Influence Microsoft Monday, Jun 29 2009 

The exchange that is happing between Microsoft and some innovative social media users over Outlook 2010 is more interesting in how it is happening than the actual debate. Twitter, blogs, and web 2.0 are all being used to exchange information, make points, and influence decision makers.

You can find the main page for the those claiming Outlook 2010 needs to be fixed here.

Microsoft’s Outlook team’s blog response is here.

My take? Fat desktop clients are rapidly becoming less important for e-mail. For the next generation information worker, webmail is e-mail. So “fixing Outlook” is a bit irrelevant and not the real question, but this method of exchanging the ideas and opinions is fascinating.

Twitter = E-mail? What? Wednesday, Mar 4 2009 

During a fireside chat with Mary Meeker at Morgan Stanley’s tech conference, Google CEO Eric Schmidt said: “Speaking as a computer scientist, I view all of these as sort of poor man’s email systems” when discussing Twitter.

He’s wrong, but this is what executives do when there are discussing potential competing technologies. Especially when executives are talking about companies that speculation says they might acquire someday. Unfortunately, he stated he was speaking as a computer scientist.

Twitter has a completely different value proposition than e-mail. Twitter is micro-blogging. It is a conversation tool. It is a community and social networking site. Twitter is not e-mail.

Mike Gotta blogged about Twitter compared to IM, e-mail and forums two days ago. I can’t state it any better than Mike. I guess Mr. Schmidt doesn’t read Mike’s blog.